Literature Review of Library Information System Audit Using COBIT 5 Framework

Annisa Khairani; Dini Rahma Aliyah; Mudtiani Hakim Br Bangun; Yulia Ribuna Br Bangun; Meigia Nidya Sari

doi:10.55227/ijerfa.v3i2.272

Authors

Annisa Khairani Accounting Study Program, Faculty of Social Science, University pembangunan Pancabudi Medan, Indonesia
Dini Rahma Aliyah Accounting Study Program, Faculty of Social Science, University pembangunan Pancabudi Medan, Indonesia
Mudtiani Hakim Br Bangun Accounting Study Program, Faculty of Social Science, University pembangunan Pancabudi Medan, Indonesia
Yulia Ribuna Br Bangun Accounting Study Program, Faculty of Social Science, University pembangunan Pancabudi Medan, Indonesia
Meigia Nidya Sari Accounting Study Program, Faculty of Social Science, University pembangunan Pancabudi Medan, Indonesia

DOI:

https://doi.org/10.55227/ijerfa.v3i2.272

Abstract

This study aims to analyze and determine the effect of e government on the quality of public services in Indonesia. This e government also uses a modern strategy that utilizes information and communication technology (ICT) to improve efficiency, transparency, and accessibility of public services. With a qualitative descriptive method, E government has a positive impact on the effectiveness of public services, such as increasing public satisfaction, service responsiveness, and operational efficiency. Implementation challenges include limited infrastructure, low digital literacy, organizational culture resistance, and budget constraints. The results of this study include improving ICT infrastructure, human resource training, intensifying socialization to the community, and developing policies that support digital transformation.

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